Our latest newsletter is full of health, safety and screening information about Coronavirus, COVID-19 and how it affects childcare in North Carolina.

If you are continuing to provide child care in NC, download and post this door sign created by the NC Child Care Health and Resource Center, at the entrance of your facility:
For more information on the steps child care facilities who remain open to serve essential personnel in their communities, visit the NC Department of Health and Human Services website. Read more about checking temperatures and using thermometers during the COVID-19 outbreak here.

North Carolina Governor Roy Cooper has issued a Stay at Home order for North Carolina, effective Monday, March 30th at 5 pm until April 29th, 2020

Read the Executive Order in full and see the Frequently Asked Questions.

Child care providers who are following the required NC DHHS procedures are considered essential businesses and permitted to remain open.

View the press briefing below:

According to guidance from DCDEE, only children and staff who are needed to maintain ratio should be in classrooms. In order to limit the chance of COVID-19 spread:

• Have parents drop off children outside the classroom. Staff should meet children as they are dropped off.
• Have someone posted at the entrance to talk to staff and families who are entering the building about their symptoms.
• Conduct a Daily Health Check, upon arrival, every day, for every child – and periodically throughout the day. During the COVID-19 outbreak, taking children’s temperatures during the day is another sensible precaution.

In addition, ask staff and parents of the children entering the building if they or their child is experiencing:

• Fever (temperature of 100.4 degrees F or higher)
• Cough
• Shortness of breath
• Sore throat
• Diarrhea

Exclude both staff and children who are experiencing  any of these symptoms or have been in close contact with anyone with any of these symptoms.

As an additional measure, some early care and education programs are using thermometers to check for fevers, in addition to interviewing staff or families about symptoms and whether or not they have taken fever reducing medication in the last 24 hours.

Which kind of thermometer

We recommend, considering Caring for Our Children standard 3.6.1.3 and after consultation with medical professionals with the Division of Public Health, that during the COVID-19 outbreak:

• Do not take oral (under the tongue) temperatures using a shared thermometer. The coronavirus that causes COVID-19 is most contagious through respiratory droplets coughed, sneezed or breathed out of the mouth. Even with a disposable cover that is changed between individuals, if a droplet gets on the handle it could pass from one person to another.
• Infrared (touchless) thermometers are ideal for use during the COVID-19 outbreak, as they allow multiple temperatures to be taken without the thermometer touching individuals.
• Tympanic (ear) thermometers are an option for children four months and older. However, while a tympanic thermometer gives quick results, it needs to be placed correctly in the child’s ear to be accurate and the presence of ear wax can cause the reading to be incorrect.
• Digital axillary (under the arm) and temporal (forehead) temperatures are less accurate, but are a good option for checking for fever in child care settings.

However, thermometers are in short supply and difficult to find in some areas. If an appropriate thermometer for use during the COVID-19 outbreak is not available for purchase locally or online, you can:

• Ask the family or legal guardian to fill out and sign a form that reports their child’s temperature as taken at home (or affirming the child does not have a fever) and any symptoms.
• Contact your Local Partnership for Children or Child Care Health Consultant and let them know of essential items you are unable to obtain. They may be able to coordinate with local resources about options that might be available.

Protecting staff who are performing checks during drop-off:

To protect the person posted at the entrance to the facility, consider one or more of the following suggestions:

• Have the person posted at the entrance maintain a six-foot distance from individuals as much as possible – use tape on the floor to delineate the space.
• Use a touchless thermometer if one is available.
• Have parents, family members or legal guardians bring a thermometer from home to check their own child’s temperature at drop off
• If using the facility’s thermometer:
  • Do not take oral (under the tongue) temperatures because of the risk of spreading COVID-19 from respiratory droplets from the mouth. 
  • Let the parent or staff pick up the thermometer and take their own temporal / axillary or tympanic temperature on their child or themselves.
  • Use disposable thermometer covers that are changed between individuals.
  • Clean and sanitize the thermometer using manufacturer’s instructions often, and between uses if disposable covers are not available.
  • Wash hands or use hand sanitizer between direct contact with individuals.

The NC Environmental Health Section of the Division of Public Health has a new web page where guidance can be found for controlling and preventing coronavirus / COVID-19, including a memo on Cleaning and Disinfecting Solutions and Procedures to control COVID-19 in schools, child care centers and other community, non-healthcare facilities. 

Please download and read this guidance, as it includes:

• Temporary changes  in normal procedures and products to follow the CDC’s Environmental Cleaning and Disinfection Recommendations
• Reminder to clean and disinfect frequently touched surfaces (e.g., doorknobs, light switches, countertops) with cleaning products according to the directions on the label
• Guidance on increasing the concentration for disinfecting solution that follows the CDC guidance on cleaning and disinfection recommendations for childcare and schools
• Link to the EPA approved disinfectants that are effective against SARS-CoV-2, which is the virus that causes the disease COVID-19

If you have questions, please contact a Child Care Health Consultant in your community or your local environmental health specialist.

For  more information, visit the :

• NC Environmental Health Section
• Centers for Disease Control
• NC Department of Health and Human Services

And as always, handwashing is the single most effective method of controlling the spread of disease. Download and print our handwashing posters in English and Spanish by visiting our Resources page.

The NC Department of Public Safety said today that “North Carolina 2-1-1 remains open to help people with things like food assistance, questions about rent and housing and other COVID-19 related questions and concerns.” NC 2-1-1 is an information and referral service provided by United Way of North Carolina. Accessible via an easy-to-remember, three-digit number, families and individuals can call or go online to obtain free and confidential information on health and human services and resources within their community. 2-1-1 is available 24 hours a day, seven days a week, 365 days a year. Dialing 2-1-1 is free, confidential, and available in most languages.

Released today by NC Department of Health and Human Services:

DCDEE Announces Flexibility in Policy and Regulatory Requirements

The Division of Child Development and Early Education (DCDEE) appreciates all the hard work and continued sacrifices that NC’s child care facilities have made during the COVID-19 outbreak to serve families, fuel the state’s economy, and protect the state and nation’s security.

With the closure of North Carolina’s public schools, DCDEE knows the demand on the state’s licensed child care facilities is elevated. In order to provide relief and flexibility to child care facilities serving families, DCDEE has been actively working to identify policy and regulatory requirements that can be temporarily waived, while still ensuring the health, safety, and well-being of children.

While DCDEE asks that facilities attempt to continue to maintain compliance with all child care rules to the extent possible, the ones included in the enclosed chart have been identified to provide flexibility to centers during this time of crisis. DCDEE will continue to evaluate and determine if there is a need to include additional regulatory flexibility as the situation progresses.

Additionally, during this time, all monitoring visits and environment rating scale assessments will not take place. This temporary change does not include investigations of complaints and investigations of child maltreatment. Other flexibilities include areas such as Staff/Child Ratios and Group Size, Training Requirements, Record Retention, Activity Areas, and Nutritional Standards. Be assured that a child care facility’s star rating will not be impacted if a facility temporarily utilizes these flexibilities. A NC Pre-K classroom that discontinues operation as an NC Pre-K classroom will need to operate according to the regular child care licensing standards identified in the attached chart.

Thank you for supporting North Carolina and its families by providing vital care and services.

The following information was released by the Division of Child Development and Early Education on March 17th:

The NC Department of Health and Human Services has released Interim Coronavirus Disease 2019 (COVID-19) Guidance for Child Care Settings in North Carolina on March 16, 2019. Please read this guidance carefully. More information will be released as it becomes available. To receive the latest information in a timely manner, please check this website, and:

• Information coming from the Governor’s office
• Email communication from DCDEE. Sign up for DCDEE alerts at bottom of this page.
• Updates on the DCDEE website.

Child Care Health Consultants are available to answer questions – find the consultant for your county here.