CCHC Coaching and Program Implementation |

Theresa Stenersen, Rebecca Lefever, and Lisa Shifflett standing shoulder to shoulder and smiling at the camera — From left to right, Theresa Stenersen, Rebecca Lefever, Lisa Shifflett

Who We Are

Three Resource Center staff who are Child Care Health Consultants (CCHCs) and Registered Nurses provide coaching and program implementation support to local CCHCs and the agencies that fund and employ them.

To see which Implementation Specialist works in your county, click on the county on the map below. Click the black box with white lines in the top left corner to see the color key for each region.

Theresa Stenersen, RN, CCHC-C/E – Team Lead / Western Area CCHC Coach and Implementation Specialist

Supporting CCHCs in: Cherokee, Clay, Macon, Graham, Swain, Jackson, Haywood, Buncombe, Transylvania, Henderson, Rutherford, Polk, Catawba, Lincoln, Gaston, and Mecklenburg
Contact: 828-421-7655 | theresa_stenersen@unc.edu
CCHCs and the agencies that fund and employ them can book a Zoom meeting with Theresa

Lisa Shifflett, RN, CCHC-C/E – Central / East Area CCHC Coach and Implementation Specialist

Supporting CCHCs in: Franklin/Granville/Vance, Person, Warren/Halifax, Wake, Randolph, Montgomery, Moore, Cumberland, Robeson, Bertie, Martin/Pitt, Lenoir/Green, Beaufort/Hyde, Gates/Camden/Currituck/Pasquotank/Perquimans
Contact: 919-215-0157 | lisa_shifflett@unc.edu
CCHCs and the agencies that fund and employ them can book a Zoom meeting with Lisa

Rebecca Lefever, RN, CCHC – Central Area CCHC Coach and Implementation Specialist

Supporting CCHCs in: Caldwell, Yadkin, Cabarrus, Stanly, Union, Wilkes, Forsyth, Guilford, Alamance, Orange, Chatham, Richmond, and Rowan
Contact: 828-855-6137 | rebecca_lefever@unc.edu
CCHCs and the agencies that fund and employ them can book a Zoom meeting with Rebecca

What We Do

Theresa, Lisa, and Rebecca support implementation of the CCHC program by:

Providing coaching support to local CCHCs by meeting at least quarterly to help CCHCs
- Meet local expectations, priorities, and goals
- Ensure model fidelity as outlined in the NC CCHC Standards of Practice and the NC CCHC Service Model
- Increase competency as defined in the National CCHC Competencies (see the CCHC Program Manual for more information)
Working with current and prospective hiring and funding agencies to
- Advocate for and support strategies to expand the local CCHC network
- Increase awareness of the purpose and impact of child care health consultation
- Guide the recruiting and hiring process for CCHCs, including:
  - Reviewing applicants for NC CCHC Course eligibility
  - Sharing job postings on the NC Resource Center’s website
- Orient new CCHCs and provide regular support during the CCHC training course
- Understand and meet local priorities and goals during annual collaboration meetings